Terms of service

(18+ only – We do not sell to anyone under the age of 18. Proof of age may be required.)

Last updated: 15/08/2025

1. Introduction

Welcome to VapeSmart.online. By using our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

These terms are governed by the laws of England and Wales and comply with relevant UK consumer protection laws, including the Consumer Rights Act 2015.

2. Eligibility

  • You must be 18 years of age or older to purchase from us.

  • We reserve the right to request proof of age and refuse service where satisfactory proof is not provided.

  • By placing an order, you confirm that all information provided is accurate and truthful.

3. Products & Use

  • All products are intended for use by adults who are current smokers or vapers.

  • We do not encourage non-smokers, minors, or pregnant individuals to use vaping products.

  • Product descriptions, images, and specifications are provided in good faith, but minor variations may occur.

4. Pricing & Payment

  • All prices are shown in GBP (£) and include VAT where applicable.

  • Payment must be received in full before we dispatch your order.

  • We accept the payment methods displayed at checkout.

5. Shipping & Delivery

  • We aim to process and dispatch orders within the stated timescales on our website.

  • Delivery times are estimates and not guaranteed.

  • We are not responsible for delays caused by postal or courier services beyond our control.

  • Risk of loss or damage to goods passes to you upon delivery.

6. Returns & Refunds

Our Refunds & Returns Policy forms part of these Terms of Service and can be viewed here.
By making a purchase, you agree to the conditions set out in that policy.

7. Warranty

  • Warranty periods and exclusions are specified in our Refunds & Returns Policy.

  • Warranties cover manufacturing defects only, not damage caused by misuse, neglect, or normal wear and tear.

8. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. Intellectual Property

  • All website content, including text, images, graphics, and logos, is the property of VapeSmart.online or our licensors.

  • You may not reproduce, distribute, or use any content without our written permission.

10. Privacy & Data Protection

  • We handle personal data in accordance with our Privacy Policy.

  • By using our services, you consent to the collection and processing of your data as described in that policy.

11. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated “Last updated” date. Continued use of our services constitutes acceptance of the revised terms.

12. Contact Us

If you have questions about these Terms, please contact us:
Email: support@vapesmart.online

Legal Notice: Nothing in these Terms of Service affects your statutory rights under UK law.