Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://vapesmart.online (the "Site"). This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Personal Information We Collect

When you visit the Site, we collect:

  • Device Information: Browser, IP address, time zone, cookies, pages viewed, referring sites, and interactions.
  • Order Information: Name, billing/shipping address, payment details, email, and phone number.

We collect Device Information using:

  • Cookies: Small files placed on your device. Learn more at ICO Cookies Guidance.
  • Log Files: Record actions on the Site (IP address, browser type, ISP, referring pages, timestamps).
  • Web Beacons/Tags/Pixels: Electronic files tracking browsing behaviour.

"Personal Information" in this policy refers to both Device and Order Information.

2. How We Use Your Personal Information

  • Fulfil orders, process payments, arrange shipping, and provide invoices/confirmations.
  • Communicate with you regarding your order.
  • Screen for potential fraud or security risks.
  • Provide marketing communications (only if you have consented).

Device Information is used to detect fraud and improve our Site performance (analytics/advertising effectiveness).

3. Sharing Your Personal Information

We share your data with third parties who help us operate our Site:

We may also share information to comply with UK laws, respond to legal requests, or protect our rights.

4. Behavioural Advertising

We may use your data for targeted advertising. Learn more from the ICO.

You can opt out via:

5. Do Not Track

We respect your browser’s “Do Not Track” signal and do not alter our data practices when this is detected.

6. Your Rights Under UK GDPR

If you are a UK resident, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or updates.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict how we process your data.
  • Request data portability.
  • Object to processing for marketing purposes.

To exercise your rights, contact us at support@vapesmart.online. If unsatisfied, you may lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Data Retention

We keep your personal data only as long as necessary to meet legal, tax, or regulatory requirements. You may request deletion by contacting us.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect business practices or legal requirements. Please review regularly.

9. Minors

Our Site is not intended for individuals under the age of 18.

10. Contact Us

For questions, complaints, or to exercise your rights, contact us at:
Email: support@vapesmart.online